Shipping policy

Shipping policy

Delivery

For customers in other areas, and Northern Ireland: Please contact our friendly team to get a quote, as we will still be able to satisfy your needs.

Our furniture delivery times range from 7 – 21 working days depending on whether the furniture is bespoke handmade in the UK or readymade.

The estimated delivery time for Scotland is 7-28 working days.

Please note there is an extra delivery charge for the following areas:

IMPORTANT! Additional postage costs apply to the following areas:

  • Scottish postcodes AB, HS, IV, KA27 & 28, KW, PA20 & above, PH4 and above and ZE.
  • Northern Ireland
  • Southern Ireland
  • Scottish Isles
  • Channel Isles
  • All other Isles of the mainland.

Please contact us if you require delivery to above addresses.

Please note 7-21 working days delivery is a guideline all products are dispatched within 7/21 days and and on the rare occasion the 21 working days delivery may not be met due to logistical issues and 3rd party delivery companies as well as natural reasons (i.e weather conditions, national emergency).

Delivery Access

  • Your order will be delivered by a one-person delivery service.
  • Delivery is to the hallway of your property only.
  • The driver is not insured to enter your premises and cannot deliver beyond the hallway.

Our Customer Service team will inform you once you place your order.

Standard delivery charges for bed orders: £49.00

Nectar Mattress Delivery

  • Source: Dispatched directly from the supplier.
  • Lead Time: 3–5 working days.
  • Combined Orders: Please note that if you purchase a Nectar mattress alongside a bed frame, the mattress will arrive as a separate delivery from the frame.

Sleepeezee Mattress Delivery

  • Lead Time: Approximately 3–4 weeks.
  • Combined Orders: Please note if Sleepeezee mattress is ordered with a bed frame, the mattress will be delivered separately.